1. Information We Collect

Personal Information

  • Full name
  • Phone number
  • Email address
  • Company / Business name
  • Contact address
  • Consultation or support request details

Technical Information

  • IP address
  • Device type
  • Browser information
  • Cookies
  • Website usage logs and behavior tracking

Service Data

  • Order information
  • Business operation data
  • Employee information
  • Customer information
  • Reporting data
  • Related documents, images, or uploaded files

2. How We Use Information

Your information may be used to:

  • Recommend suitable solutions
  • Respond to inquiries and quotations
  • Deliver services and deploy systems
  • Provide customer support
  • Improve products and user experience
  • Send important service updates
  • Maintain service security and stability

TOF Nexus does not sell, trade, or disclose customer information to third parties for commercial purposes.

3. Cookies

We may use Cookies to:

  • Remember user preferences
  • Improve website performance
  • Analyze traffic
  • Enhance user experience

Users may disable Cookies through browser settings.

4. Data Security

We implement reasonable technical and administrative safeguards, including:

  • SSL / HTTPS encryption
  • Access control permissions
  • Regular backups
  • Suspicious login monitoring
  • Firewall and unauthorized access protection

While we strive for strong protection, no system can guarantee absolute 100% security.

5. Information Sharing

Information may only be shared when:

  • User consent is provided
  • Required for service operations (hosting, cloud, email, payment systems, etc.)
  • Required by lawful government requests

6. User Rights

  • Request access to stored information
  • Request corrections to inaccurate information
  • Request deletion where legally applicable
  • Opt out of marketing communications
  • Submit privacy-related complaints or requests